One user rejoined in organisation with same mail id but when ever sharing any sharepoint and onedrive files with that person getting access issue. To resolve the issue, you will need to run the site user mismatch diagnostic by using a sharepoint administrator account. Already when i am running id mismatch.
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List of sharepoint online and onedrive diagnostics it's important that administrators can diagnose and resolve issues quickly in sharepoint online and onedrive.
You can access it here:
Provides a diagnostic that offers resolutions for common issues caused by a site user id mismatch. After you accept and the old id is removed, assign the new user account the. To support this effort, the. Hello, i'm reaching out regarding ongoing sharepoint access issues for a user whose account was previously deleted and later recreated.
The user's original account was deleted. I have a user who left the company and returned more than 30 days later so their previous account was deleted and a new one was made that had the exact same username/email. To move toward a resolution, you can run the site user id mismatch diagnostic from the microsoft 365 admin center using a global or sharepoint admin account. This issue usually occurs when there's a site user id mismatch.
Fix site user id mismatch
This issue most frequently occurs if a user account is deleted in the microsoft 365 admin center or in active directory (in directory. To fix the issue, check whether a new upn exists. This issue is usually caused by a site user id mismatch. Please follow these steps to resolve the site mismatch:
When the diagnostic detects a user id mismatch in the userinfo list, it will offer to remove the old id.
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