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Bt 'yahoo' mail issue bt severed all ties with yahoo many years ago and moved all the accounts onto the btmail system so yahoo is no longer relevant to your email account. Since you started noticing these issues, have you tried giving this a go from a different device / browser?

Opeen Feb 23, 2026

This board is the place to post your questions about the bt email app. Login email page has changed hey there @cfr. I'm facing the same issue.

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Have tried to log into my yahoo account (it has the format xyz@btinternet.com).

Cannot access email login page from android, progress bar goes about a quarter across then nothing, not even reached user / password.

However, it keeps wanting to send a verification code to the very email account. Can't login to email or my bt go to the mybt log on screen and use the forgotten your login details route. Although i tick the box keep me signed in i get logged out if i am inactive for a fairly short time. This is since new bt update.

Ever since the login change, my email page no longer keeps me signed in as it used to. This board is the place to post your general bt email queries. Internet connection is fine, other messaging apps. I have spent hours over the past few days trying to get into my email.